Building a Scottish FM Powerhouse

20 August 2018, East Grinstead, UK: Facilities Scotland, the only event dedicated to the Scottish FM and workplace industry, has today announced a host of senior leaders from the UK’s FM and workplace industry who will be taking part in the Facilities Scotland conference programme when the show returns to the SEC, Glasgow on the 12 – 13 September 2018.

The programme will be delivered by leading voices and experts and feature a combination of panel discussions, keynote presentations and case study insights all curated under the theme ‘Building a Scottish FM Powerhouse’.

The event comes at a time of great unrest in the UK’s FM industry and Western Business Exhibitions, organisers of Facilities Scotland, have promised sessions will showcase the very best of Scottish FM and give focus on the latest trends shaping the FM market in the region. In addition, these series of talks are specifically designed to give attendees vital information on the state of the FM industry today and help facilities managers enhance their CPD.

Tim Else, Director, Western Business Exhibitions comments, “We wanted to design a programme that was pertinent for the FM community in 2018 and of real value to our attendees. The session topics will give members of the industry the opportunity to hear the views from the top and give FM’s visiting the show this opportunity to be part of the conversation. Never has there been a more urgent time for FM’s to get involved in their community and help shape the future of the industry.”


Wednesday 12th September

(Opening keynote session) Can Scottish FM plot a new value-driven path for the sector? A panel discussion featuring Mark Whittaker, business development manager at Integral UK (part of JLL) and Sandy McNaughton, BIFM Scotland chair:

Facilities management can often feel like a sector in the doldrums – much of which is down to the constant flurry of negative outsourcing stories in the national press which of course are sometimes justified. Carillion’s collapse, for example, shined a light on areas in need of real reform including public sector procurement and the ‘race to the bottom’ that now pervades the outsourcing of facilities services. But good FM practice does exist. In fact, there are thousands of FM businesses and practitioners across the UK who are doing fantastic work, delivering real value for customers.

From FM to workplace: What does this change mean for FM practitioners? Presented by Chris Hood, director of consulting EMEA, Advanced Workplace Associates:

A growing movement of individuals and organisations within the FM profession recognise the effective role that facilities managers can play in the design and management of the workplace. Most recently, BIFM members voted to change the name of the 25-year-old membership body to the Institute of Workplace and Facilities Management. This shift has huge implications for FM, as it evolves into a more strategic discipline. Chris Hood, director of consulting EMEA at Advanced Workplace Associates, discusses the growing significance of ‘workplace’ to the FM role and how practitioners should prepare for the changes ahead.

Are existing FM service delivery models fit for purpose? A panel discussion featuring Sandy McNaughton, BIFM Scotland chair, Mike Floyd, managing director, Atalian Servest FM and Graham Box, managing director – Scotland, Sodexo:

The FM market may soon need to develop new service delivery to meet a plethora of contemporary challenges. A panel of experts will discuss the merits of existing service delivery models, and what a new option could look like?

Thursday 13th September

How do international standards affect me? Presented by Stan Mitchell, CEO, Key FM and former chairman of BIFM:

Developing international standards for FM is more important than ever. In an increasingly globalised world, it is now a must that the entire FM community uses the same language and terminology. Stan Mitchell, a past chairman of the BIFM and CEO of Key Facilities Management which is based in Scotland, will guide delegates through the new ISO 41001 Management Systems Standard (MSS). This benchmark standard will enable facilities managers and procurement professionals to assess whether an organisation is fit for purpose to deliver FM, and how that delivery should be structured.

Learning & development in FM: What’s next? A panel discussion between Michael Kenny, soft services manager, FES FM, Fraser Talbot, head of professional development, BIFM and Jo Manifold, director of learning & development UK & Ireland, Sodexo

The BIFM’s embrace of workplace management as a bona-fide discipline is just one of the factors switching the demands on facilities managers. These new challenges require up to date knowledge and skill sets. A panel of FM professionals and academics will debate the skills today’s facilities managers need to succeed and the steps necessary to become strategic leaders within their organisations.